{"id":888,"date":"2026-08-16T05:45:59","date_gmt":"2026-08-16T05:45:59","guid":{"rendered":"https:\/\/aakproperties.ae\/unitedtribe\/?page_id=888"},"modified":"2026-08-16T05:54:26","modified_gmt":"2026-08-16T05:54:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/aakproperties.ae\/unitedtribe\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"888\" class=\"elementor elementor-888\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff640fb e-flex e-con-boxed e-con e-parent\" data-id=\"ff640fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0de99e5 elementor-widget elementor-widget-shortcode\" data-id=\"0de99e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n    <div class=\"ut-premium-faq-page\">\n      <div class=\"ut-faq-banner\">\n        <div class=\"ut-banner-blob\"><\/div>\n        <div class=\"ut-banner-content\">\n          <span class=\"ut-badge-blue\">Frequently Asked Questions<\/span>\n          <h1 class=\"ut-banner-title\">Questions we <br><span class=\"ut-flame-highlight\">often hear.<\/span><\/h1>\n          <p class=\"ut-banner-lead\">We know choosing the right support provider can come with a lot of questions. Here are some common questions about UnitedTribe, our services and the referral process.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"ut-faq-list\">\n                    <h2 class=\"ut-faq-cat-heading\">About UnitedTribe<\/h2>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">What is UnitedTribe?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>UnitedTribe is an NDIS support provider focused on providing personalised Core Supports across Victoria.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">Where does UnitedTribe provide support?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>UnitedTribe provides NDIS support across Victoria.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">Who can contact UnitedTribe?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>Participants, families, carers, Support Coordinators, Plan Managers, hospitals and allied health professionals can contact us to discuss support or make a referral.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                                <h2 class=\"ut-faq-cat-heading\">Our Services<\/h2>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">What Core Supports does UnitedTribe currently provide?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>Our current Core Supports include:<br>\u2022 Community Participation<br>\u2022 Personal Care<br>\u2022 Household Tasks<br>\u2022 Transport Assistance<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">Can I ask about a service that is not listed?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>Yes. If you\u2019re looking for support that isn\u2019t listed on our website, contact us and we\u2019ll discuss your requirements and let you know how we may be able to help.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">Does UnitedTribe provide support in my area?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>We provide NDIS support across Victoria. If you\u2019re unsure whether we can support you in your area, contact our team.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                                <h2 class=\"ut-faq-cat-heading\">Referrals<\/h2>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">How do I make a referral?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>You can complete our online referral form with some basic information about the person and the support they are looking for.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">Who can make a referral?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>A participant can refer themselves, or a referral can be made by a family member, loved one, Support Coordinator, Plan Manager, hospital, allied health professional or another person involved in the participant\u2019s support.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">What information do I need to provide?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>Our referral form asks for basic information about the person making the referral, the type of support they\u2019re looking for and when they would like support to start.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">Do I need to have everything figured out before making a referral?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>No. You can tell us what you\u2019re looking for and we\u2019ll discuss the next steps with you.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">What happens after I submit a referral?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>Our team will review the information provided and contact you to discuss the referral and next steps.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">How quickly will UnitedTribe respond?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>We aim to respond to enquiries and referrals within one business day.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                                <h2 class=\"ut-faq-cat-heading\">Getting Started<\/h2>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">Can I contact UnitedTribe before making a referral?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>Yes. If you have questions about our services or simply want to talk through your options, you\u2019re welcome to contact us.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">What happens during the first conversation?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>We\u2019ll talk about what support you\u2019re looking for, answer your questions and discuss whether UnitedTribe may be a suitable provider for your needs.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">Can my family or support team be involved?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>Yes. Where appropriate, we can work with families, carers and other people involved in your support.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                                <h2 class=\"ut-faq-cat-heading\">Future Services<\/h2>\n                        <div class=\"ut-faq-item\">\n              <div class=\"ut-faq-line\"><\/div>\n              <button class=\"ut-faq-question\">\n                <h3 class=\"ut-q-text\">Will UnitedTribe offer more services in the future?<\/h3>\n                <div class=\"ut-q-icon\"><i class=\"fas fa-plus\"><\/i><\/div>\n              <\/button>\n              <div class=\"ut-faq-answer\">\n                <div class=\"ut-answer-inner\">\n                  <p>UnitedTribe plans to expand its services as the organisation grows. Future services may include areas such as Supported Independent Living, Short Term Respite, Group Support, nursing supports, complex care, support coordination and allied health partnerships.<\/p><p>These services will only be presented as available once UnitedTribe is ready and appropriately registered to provide them.<\/p>                <\/div>\n              <\/div>\n            <\/div>\n                          <\/div>\n\n      <div class=\"ut-faq-footer-cta\">\n        <span class=\"ut-badge-blue\" style=\"margin-bottom:10px; display:block;\">Still Have Questions?<\/span>\n        <h2 class=\"ut-cta-title\">Let\u2019s start with a conversation.<\/h2>\n        <p>If you can\u2019t find the answer you\u2019re looking for, our team is happy to help.<\/p>\n        <p class=\"ut-cta-contact\"><b>Phone:<\/b> 0450 601 685 &nbsp;|&nbsp; <b>Email:<\/b> hello@unitedtribe.com.au<\/p>\n        \n        <div class=\"ut-cta-buttons\">\n            <a href=\"https:\/\/aakproperties.ae\/unitedtribe\/contact-us\/\" class=\"ut-secondary-btn\">\n              Contact Us <i class=\"fas fa-arrow-right\"><\/i>\n            <\/a>\n            <a href=\"https:\/\/aakproperties.ae\/unitedtribe\/online-referral\/\" class=\"ut-secondary-btn\">\n              Submit an Online Referral <i class=\"fas fa-arrow-right\"><\/i>\n            <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <style>\n      @import url('https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@500;600;700;800&display=swap');\n      \n      .ut-premium-faq-page { max-width: 900px; 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